Shipping & Delivery

Shipping & Delivery Policy

Last Updated: March 18, 2026

Thank you for shopping with us. We are committed to processing and delivering every order efficiently while providing a smooth and transparent shipping experience. This Shipping & Delivery Policy explains how orders are prepared, shipped, tracked, and delivered. Please review the information below before placing your order so you know what to expect from checkout through delivery.

Introduction

Every order is handled with care to help ensure your selected shoulder bags, crossbody bags, or tote bags arrive in excellent condition. Once an order has been confirmed, our fulfillment team begins preparing it for shipment as quickly as possible.

The shipping timeline includes both order processing and carrier transit time. While we make every effort to meet the estimated delivery schedule, occasional delays outside our control may occur due to weather, transportation issues, or increased shipping volume.

Order Processing

Orders are reviewed, verified, packed, and prepared for shipment before being transferred to one of our shipping partners. Most orders are processed within one business day after payment has been successfully completed.

Business days are Monday through Friday and do not include weekends or major holidays. Orders submitted after the daily cut-off time begin processing on the next business day.

During promotional events or seasonal demand, processing may require additional time. If this happens, we will continue preparing your order as quickly as possible.

Shipping Time

After your package has been shipped, delivery normally takes between two and six business days depending on the destination, carrier operations, and local delivery conditions.

The delivery estimate begins once your shipment has been accepted by the shipping carrier and tracking information has been generated.

Shipping Cost

Shipping Method	Cost
Standard Shipping	Flat Rate $6.99

The shipping fee is displayed during checkout before payment is completed.

Delivery Time

Stage	Estimated Time
Order Processing	1 Business Day
Carrier Transit	2–6 Business Days
Estimated Total Delivery	Approximately 3–7 Business Days

Delivery estimates are provided as general guidelines and are not guaranteed arrival dates.

Cut-off Time

Orders placed before 5:00 PM (EST), Monday through Friday, are generally processed on the same business day.

Orders submitted after the daily cut-off time, on weekends, or during holidays will begin processing on the following business day.

Shipping Carriers

To provide dependable delivery service, we work with trusted shipping partners, including:

USPS
UPS
FedEx

The carrier used for a shipment is selected according to destination, package requirements, and operational availability.

Tracking Orders

Once your order has been shipped, a shipment confirmation email containing your tracking information will be sent to the email address used during checkout.

Please allow a short period for tracking updates to become available after the shipping label has been created. Carrier systems occasionally require several hours before tracking events appear online.

If you experience difficulty locating your shipment, please contact our support team for assistance.

Delivery Delays

Although most deliveries arrive within the estimated timeframe, certain circumstances may result in unexpected delays. Examples include severe weather, transportation disruptions, peak holiday shipping periods, incomplete carrier scans, or temporary operational issues.

These situations are generally outside our direct control. We appreciate your patience and recommend monitoring the tracking updates for the latest delivery status.

Lost Packages

If your tracking information indicates that your package has stopped moving for an extended period or appears to have been lost during transit, please contact us as soon as possible.

We will work with the shipping carrier to investigate the shipment and determine the most appropriate resolution. Investigation times may vary depending on the carrier.

Incorrect Address

Please review your shipping address carefully before completing your purchase. Customers are responsible for providing complete and accurate delivery information.

If an incorrect or incomplete address is entered, shipping delays or delivery failure may occur. If you notice an error shortly after placing your order, please contact us immediately. We will make every reasonable effort to update the address before shipment, although modifications cannot be guaranteed once order processing has begun.

Returned Packages

Packages returned by the carrier due to an incorrect address, failed delivery attempts, or refusal by the recipient may require additional processing before further arrangements can be made.

Once the returned package has been received and inspected, our support team will contact you regarding the available options.

Damaged Deliveries

If your package arrives with visible shipping damage, please inspect the contents as soon as possible after delivery.

If you discover damaged merchandise, retain the original packaging whenever possible and contact our support team promptly with a description of the issue and clear photographs of both the product and packaging. This information helps us review the situation and provide assistance more efficiently.

International Shipping (Not Available)

At this time, we do not offer international shipping. Orders can only be shipped to eligible domestic delivery addresses within our supported shipping region.

If international shipping becomes available in the future, updated information will be published on this page.

Order Changes

If you need to update your shipping address or request another change after placing your order, please contact us immediately.

Requests received before fulfillment begins may be accommodated whenever possible. Once an order has entered processing or has been shipped, changes may no longer be available.

Order Cancellation

Cancellation requests should be submitted as soon as possible after an order is placed.

If fulfillment has not yet started, we will make every effort to cancel your order. However, once processing or shipment has begun, cancellation may no longer be possible.

If your order has already shipped, please refer to our Return & Refund Policy for information regarding eligible returns after delivery.